What you will learn on this course
The law is very strict in making sure that actions taken to prevent injury or loss are within “reasonable force” and as safe as possible the Security Industry Association (SIA) set stringent guidelines to ensure protection on both sides of the conflict
This training will make you aware of:
- Understand the terminology used in conflict resolution
- Understand the laws that apply to both employers and employees
- Understand the use of appropriate methods to de-escalate a confrontational situation
- Understand the importance of personal safety
All of our training courses are taught to a robust and versatile specification. To ensure our certificates are correctly accredited, we employ a thorough quality assurance process to every course.
The full qualification specification can be downloaded here